What is Metro 2 — in plain words
Every month, banks, credit card companies, and collection agencies send your account information to Equifax, Experian, and TransUnion. To keep all that data consistent, the entire industry uses one standard format for reporting it — that format is called Metro 2.
Think of Metro 2 as the grammar of your credit report. Every account line must "speak" it correctly: the open date, the balance, the status, the date of first delinquency, the payment history — each field has rules about what must be filled in and how the fields must agree with each other.
Here is the part that matters for you: when an account on your report breaks those rules, it is not just a typo — it is data the bureau cannot legally verify as accurate. And under the Fair Credit Reporting Act, information that cannot be verified must be corrected or deleted.
Why compliance disputing beats template letters
A generic template letter says: "I disagree with this account. Please remove it." That is an opinion — and bureaus process millions of them with automated form responses.
A compliance dispute says something much harder to brush off: "This collection account reports a past-due balance of $2,529 but the Date of First Delinquency field is blank on all three bureaus — a required Metro 2 field. Data that does not conform cannot be verified as accurate. Correct it or delete it."
One argues. The other points at a broken rule, names the field, and cites the law. That is the difference our software makes on every single account.
How our software works — four steps
1 · Upload your report. A PDF from any bureau or a saved page from your credit monitoring service. Tri-merge reports covering all three bureaus work best — and yes, Spanish-language reports are fully supported.
2 · The AI audit reads every line. Every account is checked against the Metro 2 field rules and the FCRA time limits. The audit classifies each account, flags debts reported twice, catches items past their legal reporting window, and reads your scores from all three bureaus.
3 · See the proof, not just a list. Every violation comes with a one-page error exhibit — and a snapshot of the exact spot on your real report where the error appears, boxed in red. You see precisely what we see.
4 · Send the right letter. The software recommends the best letter for each error and drafts it from a library of eleven statute-specific letter types — FCRA §611 disputes, Method of Verification demands, §623 furnisher disputes, debt-validation letters, CFPB complaints, and more. Print at home, or we send it by USPS Certified Mail for you and track it.
What the audit catches
- Collections and charge-offs with a missing or blank Date of First Delinquency
- The same debt reported twice — original creditor and collector both claiming the balance
- Negative items past the legal reporting window (7 years for most items, 10 for Chapter 7 bankruptcy, 2 for inquiries)
- Balances, statuses, and payment histories that contradict each other across bureaus
- Re-aged accounts made to look newer than they are
- Wrong personal information — names, addresses, dates of birth, employers you do not recognize
- Accounts still showing a balance after being paid, settled, or discharged
Every flagged item lands in your Dispute Center with the exact law it violates — FCRA §611, §623, §605, FDCPA §1692g — shown right on the card.
Proof in every letter
Bureaus take documented disputes seriously. That is why every letter our software mails can include the evidence automatically:
- The error exhibit — a clean one-page summary: the account, the error in a red box, how each bureau reports it, and the law that applies
- The report snapshot — the actual page from your credit report with the error outlined in red, cut straight from the PDF you uploaded
- Your own proof — payment receipts or statements you upload get attached to the right account automatically
Track everything — it updates itself
Your Dispute Center shows every negative item, bureau by bureau: what was found, which letter went out, which round you are on, and what happened.
Here is the part clients love: after your letters go out, you simply upload next month's report — and every item updates itself. Removed by the bureau? Marked Deleted. Still reporting? Marked Verified, and the next-round letter is recommended automatically. Your scores are charted over time so you can watch the progress.
Honest answers
Is this legal? Completely. The right to dispute is written into federal law (FCRA §611), and Metro 2 is the credit industry's own standard. We simply hold your report to the rules it is already required to follow.
Do you guarantee deletions? No — and you should walk away from anyone who does. What we guarantee is a professional, documented, law-backed challenge to every item that is inaccurate, incomplete, or unverifiable.
What do I need to start? A credit report — either a PDF from the bureaus or an active credit monitoring account we can work from. The free consultation walks you through it.
¿Hablan español? Sí. The software reads Spanish-language credit reports, and we serve our community in both languages.